Increase performance and productivity

C-CRM automates manual and repetitive tasks, helping employees spend their time on higher-value activities. It eliminates the use of paper, reduces data duplication and improves overall operational efficiency.

10/03/2023

Business development and expansion

C-CRM takes care of customers, provides great customer experiences and optimizes sales and marketing activities, C-CRM contributes to business development: increasing the number of loyal customers, referrals to others and contribute to the company's success.

10/03/2023

Enhance customer service

C-CRM system helps effectively manage customer service by tracking and resolving customer requests and problems. With access to a customer's full history, service recommendations provide quick and personalized support, increasing customer satisfaction.

10/03/2023

Optimize the Sales Process

C-CRM helps sales teams manage opportunities, track sales activity, and automate various tasks, such as tracking and quoting. Sales can prioritize work, focus on high-potential opportunities, and execute deals more efficiently.

10/03/2023

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Recruitment News

The SAP roll-out project, consulted and implemented by Citek, has helped Nippon Paint synchronize processes and data between our companies in Singapore and Vietnam. Additionally, standardized solutions aligned with VAS standards, VAS reporting packages, E-Invoice, and E-Banking were integrated. As a result, processing time, accounting closing periods, and report submission were reduced by up to seven days, enabling us to fully leverage the strengths of the group's analytical reporting system and apply it across various operations and units.
 

Ms. Nguyen Thi Anh Tuyet

Ms. Nguyen Thi Anh Tuyet

Head of Financial Accounting Department - Nippon Paint Viet Nam