On May 5, 2026, Nature Story – the company behind the vegan cosmetics brand Cocoon – officially went live with SAP Cloud ERP in collaboration with Citek. This milestone marks a significant step in the company’s digital transformation journey, aiming to establish a modern, transparent, and scalable management foundation for its next phase of growth.
Cocoon là thương hiệu mỹ phẩm thuần chay (vegan) nổi tiếng tại Việt Nam, thuộc công ty TNHH Nature Story, ra mắt từ năm 2013
Recognized as a 100% vegan “Made in Vietnam” cosmetics brand, Cocoon has expanded its presence to 16 countries and territories, gradually strengthening its position in the global market. Amid rapid business expansion, Nature Story identified the need for an integrated management system to standardize data, optimize processes, and enhance enterprise-wide control.
Similar to many businesses accelerating digital transformation to align with international management standards, investing in a unified ERP platform has become a strategic priority. Such systems enable organizations to improve operational efficiency, ensure data transparency, and enhance adaptability in an increasingly dynamic market environment.
As the implementation partner, Citek supported Nature Story throughout the entire project lifecycle—from initial assessment and process standardization to system deployment and go-live. The SAP Cloud ERP solution was implemented across all core business functions, including:
- Manufacturing
- Inventory management
- Procurement
- Materials management
- Quality management
- Finance & accounting
- Management reporting
- ...
Operating on a unified platform enables Nature Story to establish a transparent and consistent operating model, improve cross-department collaboration, and strengthen control across the entire value chain. This foundation is critical for scaling operations and sustaining long-term growth.
The Cocoon product portfolio is developed from natural ingredients, meeting international export standards.
Built on SAP Cloud ERP and implemented using Citek’s proven methodology—refined through extensive real-world project experience—the system is designed to deliver key strategic values:
- Eliminate fragmented data and build a centralized, transparent management platform
- Standardize business processes and master data in line with international best practices
- Enhance operational efficiency, optimize costs, and improve customer experience
- Enable real-time data visibility and control
Ms. Nguyễn Thị Nhung – Project Director of the Nature Story project – shared at the Go-Live ceremony.
Achieving go-live in just three months highlights Nature Story’s strong commitment to digital transformation, while also demonstrating Citek’s capability to deliver ERP projects efficiently and at scale.
Moving forward, SAP Cloud ERP will serve as the core digital backbone, empowering Nature Story to strengthen operational excellence, drive sustainable growth, and further expand the global footprint of a Vietnamese brand.
Images from Go-live ceremony SAP Cloud ERP systems (SAP S/4HANA Public Cloud) at Nature Story
Representatives of Nature Story and Citek celebrate the milestone of officially going live with the SAP Cloud ERP system.
The joint project team from both sides poses for a commemorative photo at the go-live event.
Ms. Nguyễn Thị Nhung – Project Director of the Nature Story
Mr. Nguyễn Phước Hoa - Vice General Director of Citek
Representatives of Nature Story and Citek at the event marking the milestone of the SAP Cloud ERP system going live.
Citek is a SAP Platinum Partner - the highest partner tier of SAP in Vietnam -supporting enterprises across industries such as manufacturing, FMCG, pharmaceuticals, and retail in implementing large-scale digital transformation initiatives.
Citek là SAP Platinum Partner – cấp đối tác cao nhất của SAP tại Việt Nam. Đến nay, Citek đã đồng hành cùng hơn 115 doanh nghiệp trong và ngoài nước triển khai các giải pháp SAP và các dự án chuyển đổi số quy mô lớn trong nhiều lĩnh vực như sản xuất, thực phẩm, dược phẩm, bán lẻ và thương mại. With extensive experience in consulting and implementing enterprise management systems aligned with global standards, Citek is a trusted partner of leading enterprises such as Hòa Phát, Digiworld, Gelex Electric, CADIVI, Gỗ An Cường, Sa Giang, Minh Phú, Heineken, and Honda, among others.
